Account Settings and Management

Set up your account

Setting up your TINYpulse account is easy. All you have to do is take a moment to fill out your personal details and link your TINYpulse account with your work email address. Plus, it takes no time to sign up with your existing Google or Microsoft email address if your organization uses G Suite or you have a work email address with Microsoft Office 365, Azure Cloud Services, Outlook, or Live. Learn more about the account setup here.

Now you will be able to access TINYpulse at any time by going directly to https://app.tinypulse.com/ and entering your email address and password. Log in at any time to give an anonymous suggestion, send a Cheer, or access your Coach account to update your goals or to-do lists. 

Setting your profile picture in TINYpulse makes your interactions a bit more personal. Of course, your Anonymous survey Responses and Suggestions are always 100% anonymous, but Cheers and comments on the Engage Suggestions feed are named. So instead of just displaying grey initials, upload a profile picture to make yourself more recognizable and help build a stronger TINYpulse community. 

Set your profile picture

Our research has found that employees who have profile pictures are more recognizable to colleagues using the Cheers recommendation function. Meaning, set your profile picture and you may find yourself getting more Cheers!

1. Log in to your account at app.tinypulse.com or click the link in your email to your last TINYpulse survey.  
2. Once you are in TINYpulse, click the round circle with your initials or your old profile picture and select Profile.
   
    

3. When you are on your profile page, hover over the circle where your picture should be and click Upload Profile Picture to select a file from your computer. 

4. After you have uploaded the picture you would like to use for your profile picture, use the Photo Editor to choose which part of the picture will be shown in your profile.
    
5. Once you have edited your picture, click on the Upload Photo button and your profile picture will be updated.

Anonymity

TINYpulse is 100% committed to anonymity. Always has been and always will be. Password protecting your account makes it even more secure. In the past, you could have forwarded your survey email to someone (either purposefully or accidentally) and the receiver could have responded on your behalf, submitted an anonymous suggestion or sent a Cheers as you. 

Password protecting TINYpulse eliminates that risk entirely and makes it so you, and only you, can access your surveys and other TINYpulse functions. Once again, all Anonymous survey Responses, Suggestions, and Private Messages will continue to be anonymous unless you choose to divulge any personal information in them.

If you are still wary of anonymity, please reach out to our Support team by clicking here and we would be happy to discuss it with you directly.

FAQ  

• Do I have to set my password?

You do not need to set up a separate password for TINYpulse if your organization uses G Suite or if you have a work email address with Microsoft Office 365, Azure Cloud Services, Outlook, or Live. However, you need to claim your account and sign up for TINYpulse in order to respond to surveys, send Cheers, and give Suggestions. Setting up your TINYpulse account allows you to access all of your historical data (survey Responses, Cheers, and Suggestions), see your company Cheers feed, and even more if your administrators have enabled the Engage Suggestions feed. Your Anonymous survey Responses are still 100% anonymous and your account is even more secure because there is no risk of accidentally shared/forwarded response links and emails.

• Where do I log in to my account?

You can access your account from the new survey notification email that comes to your inbox. More conveniently, you can go to https://app.tinypulse.com/signin and enter your email address and password to access your account. The mobile app is also a great option for accessing TINYpulse. Details about downloading the mobile app can be found here. 

• Will my session expire after a certain time period?

To protect your information security and privacy, the system will automatically log you out after 14 days since you logged in if you do not have any activity. You will be prompted to sign in again and start a new session. If you log into TINYpulse with a unique password and not SSO your you use your company's portal, follow the steps here to change your password.

• What happens if I lose my password?

If you lose your TINYpulse password, you can go to our sign-in page (https://app.tinypulse.com/signin) and click on the "Forgot Password?" button below the log in fields after entering your email address and clicking on the Continue button. Shortly after, you will get an email helping you reset your password.