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TINYpulse Support Center

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FAQ

Technical Documentation

  • Supported Browsers
  • TINYpulse API

User Management

  • How do I add a new Position Title?
  • How do I upload bulk users?
  • How do I update a user’s permission?

Quarterly Business Reviews (QBR)

  • Quarterly Business Review (QBR) Guide

TINYpulse Communications

  • Where are surveys delivered?
  • How do I unsubscribe from emails?

Terminology Explained

  • What is the Employee Portal?
  • What is the difference between an ‘Admin Only' and a ‘Shared' comment/note?
  • What is a Win?

Password and Security

  • Will my session expire after a certain time period?
  • What happens if I lose my password?
  • Where do I log in to my account?
  • Do I have to set my password?

Surveys

  • Engage Trends
  • Why did my Primary Attribute labels go away?
  • How do I delete a survey from my survey history?
  • Why are my users not able respond to Onboard surveys? / Why am I not able access my notifications?
  • When do new hires receive their first Engage survey?
  • Why is one of my users not receiving Engage Pulse Surveys?
See all 11 articles

Exports and Analytics

  • How can I pull TINYpulse data into my own visualization software?
  • How do I export all Cheers? Or an Individual’s Cheers?
  • How can I export the survey results?

Administrator Permissions

  • How can I turn off Suggestions?
  • Can an Admin delete a Cheers sent, Suggestion submitted or Response submitted?
  • How can I tell if an employee has set their password?

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